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Frequently Asked Questions
Our handbags are crafted from lightweight and affordable vegan PU leather, ensuring style without compromising quality. Our materials aren’t limited to PU and we offer a variety of finishes such as nylon, quilted, neoprene and woven materials.
Yes. We offer international shipping. Check Shipping information for more information
If you are dissatisfied with a product, let us know within 14 days of receiving it and we will happily provide a refund or store credit. Items returned after the 14 day period will be entitled to a store credit only, which is redeemable for a 3 month period. Please check return/exchange policy? for more information.
To properly care for your Black Caviar bags, follow these tips: Use a light surface spray, baby wipes or a slightly damp cloth with warm water to clean off any dirt or dust. NO HARSH CHEMICALS. Care Guide
Yes. You will receive a tracking number once your item is despatched.