| Delivery Options |
Delivery Information |
Cost |
|
Standard Shipping
Metropolitan Areas - 2-5 business days
Regional Area 5-7 business days
|
All AU standard orders are shipped using Australia Post
|
Standard shipping $9.95
Free standard shipping over $150
|
|
Express Shipping
Australia 1-3 business days
|
All AU express orders are shipped using Australia Post Express.
|
Express $14.95
|
|
Same day Pick Up
(orders placed 11am)
|
AU orders sent out using Australia post
|
|
|
Delivery to New Zealand
New Zealand 2 business days.
On occasion, some shipments may take longer to arrive when clearing customs.
|
Please allow up to 10-14 business days for transit to New Zealand
|
Flat rate of $15AUD
|
International Shipping
International shipping charges are calculated based on your order value and are shown below:
| Order Value (AUD) |
Shipping Charge (AUD) |
| $0 – $149.99 |
$35 |
| $150 – $249.99 |
$45 |
| $250 – $349.99 |
$55 |
| $350 – $449.99 |
$65 |
| $450 – $549.99 |
$75 |
| $550 – $649.99 |
$85 |
| $650 and over |
$95 |
Delivery timeframes may vary depending on your destination and local customs processing. Black Caviar Designs is not responsible for delays caused by customs clearance, border inspections, or other circumstances beyond our control.
International customers are responsible for all import duties, customs charges, VAT, GST, taxes, and any other fees imposed by the destination country. These charges are not included in your order total or shipping costs.
For large, bulky, or high-volume orders, additional shipping charges may apply. If this occurs, we will contact you before dispatch to arrange payment of any additional freight costs.
Return Policy
Visit our returns page HERE for further information on returning your order.
Stock Levels
Because stock quantities are not updated in real time, items may be sold out at the time of purchase. If for any reason a sold out item is purchased, we will notify you by email as soon as possible and offer a suitable replacement or a full refund.
Christmas Shipping & Trading
Please see our Christmas shipping and trading hours to plan your holiday orders HERE.
