Shipping and Delivery
Delivery Times
DELIVERY WITHIN AUSTRALIA
All orders placed before 9am Monday to Friday will be dispatched that same day.
Online orders will be received within 5-7 working days for all Australian orders. If there is any issue with your order our customer service team will contact you by email and advise you of the updates.
Please note: During the busy SEASON periods we will do everything we can to dispatch your order so that it is received within 5-7 working days; however orders may be delayed due to very high volume of orders.
DELIVERY TO NEW ZEALAND
SHIPPING TO NEW ZEALAND ONLY. Online orders will be dispatched within 2 days. On occasion, some shipments may take longer to arrive when clearing customs.
PLEASE ALLOW UP TO 10-14 BUSINESS DAYS FOR TRANSIT TO NEW ZEALAND.
Please note: Customs may charge an extra fee for taxes and duties. This is a processing fee when shipment requires a formal clearance and when duties & taxes are invoiced and paid by the courier on the customer’s behalf.
INTERNATIONAL
On occasion, some shipments may take longer to arrive due to clearing customs. Some countries may charge an extra fee for taxes and duties.
Postage & Handling Charges
Black Caviar Designs offer FREE STANDARD SHIPPING on all orders over $100.00 within Australia only.
Express shipping is $14.95.
INTERNATIONAL DELIVERY CHARGES
Spend $0 – $149.99 = $35 AUD freight charge
Spend $150 – $249.99 = $45 AUD freight charge
Spend $250 – $349.99 = $55 AUD freight charge
Spend $350 – $449.99 = $65 AUD freight charge
Spend $450 – $549.99 = $75 AUD freight charge
Spend $550 – $649.99 = $85 AUD freight charge
Spend $650 – or more = $95 AUD freight charge
Please note: depending on volume we may contact you to arrange payment of extra freight.